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Responsible Gaming

7day Responsible Gaming — The Complete Safe Gaming Guide

Fun is only real fun when it stays within bounds. 7day wants you to stay safe and happy at all times.

18+
Age Limit
24/7
Support
5
Protection Tools
Free
Self-Exclusion
⚠️

Important warning: Online gaming and betting are for entertainment only — not a source of income. If you feel your play is getting out of control, seek help now. 7day is here for you.

What Is Responsible Gaming and Why Does It Matter

Responsible Gaming means treating gaming or betting purely as a form of entertainment — never as a way to solve financial problems. At 7day, we believe genuine enjoyment only comes when play is controlled and mindful.

Online gaming is growing fast in Bangladesh — but it comes with risks. Our platform strictly upholds responsible gaming practices because we want every user to stay safe.

Before starting each session, ask yourself — am I playing for fun, or to escape stress and frustration? If it's the latter, taking a break is the smarter choice.

7day's core principles: We want you to enjoy gaming without coming to harm. Every tool and policy we have is built with your protection in mind.

Recognising the Signs of Gaming Addiction

Gaming addiction develops gradually — many people do not realise they are losing control. Knowing the signs below can help you or someone you care about take action in time:

  • Playing beyond your budget: Continuing to play even after your set budget is used up.
  • Chasing losses: Chasing losses by placing larger bets to try to recover what was lost.
  • Lying to loved ones: Being dishonest with family or friends about how much time or money you are spending on gaming.
  • Neglecting daily responsibilities: Neglecting work, studies, or family responsibilities in favour of gaming.
  • Emotional distress: Feeling restless, irritable, or low when not playing.
  • Borrowing money to play: Borrowing money from friends or family to fund your gaming.
  • Repeated failed attempts to quit: Deciding to cut down or stop playing but being unable to follow through.
If you notice 2 or more of the above signs in yourself, don't wait — reach out to our support team.

7day's Responsible Gaming Tools

7day has built a range of effective tools to help you stay in control of your gaming. They are completely free to use and can be activated at any time from your account settings.

Deposit Limit: Set a daily, weekly, or monthly cap on your deposits. Lowering the limit takes effect immediately, but increasing it is subject to a 24-hour cooling-off period.

Bet Limit: Set your own cap on how much you can wager within a given period.

Session Limit: Set a daily time limit for playing before you begin. Once the limit is reached, the platform will automatically log you out.

Cooling-Off Period: Take a temporary break from 24 hours up to 30 days. You will not be able to log in during this time.

Self-Exclusion: Lock your account for a fixed period of 3 months to 5 years. This is the most powerful protection tool available.

Keep in mind: These tools are activated at your request. Responsible gaming is in your hands — 7day is simply here to support you.

Self-Exclusion Process

Self-exclusion is the most effective option if you feel the other responsible gaming tools aren't enough. Once activated, your account will be completely locked for a set period of time.

1
Go to Account Settings

After logging in, go to the "Account" menu and look for the "Responsible Gaming" section.

2
Select the Self-Exclusion option

Choose how long you want to exclude yourself — 3 months, 6 months, 1 year, 2 years, or 5 years.

3
State a reason (optional)

You are welcome to share a reason — it helps us improve our service.

4
Confirm

Confirm with your password. Your account will be locked immediately after confirmation, and a confirmation email will be sent.

5
Contact support if you need help

If you're unable to do it through your account settings, contact us directly via live chat or email and we'll take care of it within 24 hours.

Important: You should not attempt to open a new account while Self-Exclusion is active. If 7day detects any such account, it reserves the right to close it immediately.

Safe Budget Planning

The very first step in responsible gaming is setting a clear budget. A budget is not just about how much you plan to spend — it is also about understanding how much you can afford to lose without it affecting your everyday life.

  • Set an entertainment budget: Treat gaming as an entertainment expense — just like going to the cinema or dining out.
  • Keep essential expenses separate: Never use money set aside for rent, food, healthcare, or education as part of your gaming budget.
  • Set a single-session maximum limit: Decide in advance how much you are willing to lose in a session — then stick to it.
  • Set aside your winnings: When you win, put aside a portion of those winnings rather than putting it all back in.
  • Do a weekly review: Do a weekly check — how much you've spent on gaming and how much you've won back.

Remember, there's no guaranteed way to profit from gaming in the long run. Only play with what you're prepared to lose.

Minor Protection

Keeping minors away from gaming is a key part of 7day's responsible gaming policy. Our platform is strictly for users aged 18 and above.

  • Age verification is mandatory during registration.
  • If anyone registers with a false age and it is later proven, the account will be closed immediately.
  • Parents are advised to use parental control software on their devices.
  • If you have any concerns, contact us right away at [email protected].
A note for parents: If you believe someone in your household under the age of 18 is using this platform, please contact our support team immediately.

Verify Yourself

If you answer "Yes" to any 2 of the questions below, please seek help.

1

Are you skipping sleep or meals because of gaming?

2

Do you keep coming back to try to win back what you have lost?

3

Hiding your gaming from family or friends?

4

Using money meant for essential expenses on gaming?

5

Feeling restless or irritable when you're not playing?

6

Tried to stop multiple times but can't?

For assistance, reach us via live chat or [email protected]to contact us.

Limit Settings Summary

Tool Duration Status
Deposit Limit Daily / Weekly / Monthly Active
Bet Limit Per Session Active
Session Limit Daily hours Active
Cooling-Off 1–30 Days Available
Self-Exclusion 3 months–5 years Available

Quick Tips

  • Set a time limit and budget before you start playing.
  • Never play under the influence of alcohol or when you're tired.
  • Accept wins and losses as a normal part of the game.
  • Take regular breaks — 10 minutes every hour.
  • Make time for other activities and hobbies too.
  • Spend time with family and friends.

7day's Responsible Gaming 6 Pillars

We are more than a gaming platform — we are your partner in staying safe

Age Verification

A strict age verification process at registration ensures that only users aged 18 and above can access the platform. Protecting minors is our highest priority.

Smart Limit Setting

Set your own deposit, bet, and session limits. Lowering a limit takes effect immediately; increasing one is subject to a cooling-off period — a deliberate safeguard by design.

Cooling-Off and Breaks

When you feel like you need a break, you can pause your account for anywhere from 1 day to 1 month — no questions asked.

Self-Exclusion Program

Free self-exclusion is available for periods ranging from 3 months to 5 years. During this time, logging into the account will not be possible under any circumstances.

Real-Time Alerts

You'll receive automatic notifications as you approach your set limit. These alerts give you the chance to stop in time — before you go over.

24/7 Bengali Support

Our Bengali-speaking support team is always on hand for any responsible gaming questions or concerns. Reach us via live chat or email.

Frequently Asked Questions — Responsible Gaming

Answers to the Most Frequently Asked Questions About Responsible Gaming

Yes, all responsible gaming tools on 7day are completely free. Deposit limits, session limits, cooling-off, and self-exclusion — all of these can be activated at any time from your account settings.

No. Once self-exclusion is activated, your account balance remains safe. You can request a withdrawal after the exclusion period ends. During the exclusion period, withdrawal requests can be made through our support team.

Cooling-Off is a temporary break of 1 to 30 days — it is a lighter measure and ends automatically when the period expires. Self-Exclusion is a longer-term block lasting from 3 months to 5 years; it does not reactivate automatically once the period ends — you will need to contact support to resume access.

If you think someone in your family may be struggling with a gaming addiction, start with an open conversation. Then contact our support team — we'll help you figure out the next steps. Never try to handle it alone.

Lowering your deposit limit takes effect immediately. However, if you want to increase your limit, a 24-hour cooling-off period applies. This delay is intentional — it gives you time to reconsider your decision.

Yes, absolutely. With the right help at the right time and the support of family and friends, it is possible to overcome a gaming addiction. The first step is acknowledging that there's a problem — then seeking help. 7day is always here for you.
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